We don’t require appointments to visit Aracruz RE. We invite you to visit our facilities and we will be able to assist you. Please call ahead if you need to have something prepared ahead of time so that it can be prepared.
Preparing for Your Visit to Aracruz RE
While Aracruz RE cannot recommend a fabricator, contractor, or designer for you, we recommend:
Finding someone you trust – Read Google/Yelp reviews and ask for recommendations. Clearly communicating your project scope – Ensure they understand your vision and needs. Seeking referrals – Ask friends or neighbors about their experience with fabricators.
Time Considerations
- If your project requires multiple natural stone slabs, additional display time may be needed.
- Arrive with an idea of preferred colors and materials for a quicker selection process.
Come Prepared
- Bring samples of cabinets, flooring, or paint swatches to help with color coordination.
Children & Pets
- Due to heavy stone slabs and forklift activity, children must be supervised at all times.
- Service animals are allowed; all other pets must be carried or in a pet stroller.
Check-in with our Front Desk or Sales Representative
We’ll ask a few key questions about your project, including your fabricator’s contact information, slab thickness, and material preferences.
Enjoy Complimentary Snacks & Beverages
We offer a variety of snacks, coffee, tea, water, and soft drinks for your comfort.
Viewing Our Inventory
Our stone experts will guide you through hundreds of options while prioritizing safety.
Material Holds
- Holds last 7 days for regular-priced materials and 3 days for sale items.
- Only your fabricator/contractor/designer can request extensions, or you may secure an extended hold with a non-refundable deposit.
After Your Visit – Next Steps
- We will notify your fabricator of your selection, but it’s your responsibility to confirm details like edge requirements and slab placement.
- Fabricators must inspect materials for size, thickness, and natural variations before fabrication.
Ordering & Delivery
Once fully paid, your fabricator/contractor can arrange for pickup or delivery based on your project timeline.
Hold Expiration & Payments
- You’ll receive a hold number for your slabs. Holds expire after 7 days (regular) or 3 days (sale items).
- Want more time? A 25% down payment extends your hold beyond 7 days.
Visit us today and let us help you find the perfect stone for your project!
